The Indigo

USA Shipping
- Free Standard Delivery (5–7 days)
- Express Delivery available at an additional charge

International Shipping
- Shipping fees vary by destination
- Add multiple items to reduce per-item shipping costs
- Competitive rates for handcrafted home decor

Customs & Import Duties
- Customs duties, taxes, or levies (if applicable) are the customer’s responsibility
- Orders must comply with local import regulations

For more information on shipping charges and services, please visit our delivery information page.

Retail (Single Item) Orders

Single-item retail purchases may be eligible for return or exchange if requested within 14 days of delivery, subject to product condition and approval.

Refunds, if approved, may be issued to the original payment method or as store credit, at the discretion of Handicrafts Home.

Bulk & High-Value Order Policy

Orders above $100, including retail, bulk, and B2B purchases, are processed through dedicated production allocation, packaging, and international logistics.

Due to the nature of these orders:

• Refunds to the original payment method are not applicable

Approved cases may qualify for:

• Store credit (valid for future purchases), or
• Partial refund (25%–40%), subject to review

Return Request Timeline (Bulk / B2B Orders)

• Any request must be raised within 7 days of delivery
• Requests made after this period will not be eligible for review

We strongly recommend reviewing product details, dimensions, and materials carefully before placing high-value or bulk orders.

• This policy applies to all orders above $100 and all bulk/B2B purchases.
• By placing an order, you acknowledge and agree to this policy.
• Exceptions, if any, are granted solely at the discretion of Handicrafts Home.

Just leave us an email and we'll be reaching out right after.

help@handicraftshome.com