We are committed to protecting the privacy of our site visitors and customers. This Privacy Policy describes the kinds of information we collect about you and your use of the site and what we do with that information.
Types of Information collected
We collect several kinds of information about you when you visit and use our site. When we use the term "personal information" in this Privacy Policy, it refers to information that identifies you as a particular individual, such as your name, your physical address, your e-mail address, telephone number, and credit card numbers.
In addition to personal information, we collect information about your visits to and use of the site that is not personally identifiable. For example, our site uses cookies, which are small information files that are sent to your computer and stored on your hard drive. Cookies ease your use of the site, and provide us with information about your use of the site-for example, the pages that you view. If you have registered with us, then your computer will store an identifying cookie which will save you time each time you re-visit our site, by remembering your email address for you when you interact with the site. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent, but if you do not permit your browser to accept cookies, you may not be able to take full advantage of the features of the site. We may also collect the IP address through which you access the Internet to use our site. Your IP address will typically be provided by your Internet service provider, your employer or the business or institution that provides you with access to the Internet. An IP address is not, by itself, personal information. We may use IP addresses to collect information regarding the frequency with which you and other guests visit the sites, and the patterns of site use. We may also combine IP addresses with personal information. To the extent that your IP address is combined with personal information, it will be treated as personal information. The site may also collect non-personal information through other technical methods.
We use the non-personal information collected through technology for a number of purposes, including tracking and enhancing your experience on our site. We also may use the information gathered by technology to analyze the traffic patterns on our site, such as the frequency with which you and others visit various parts of the site. We may send HTML e-mails to you if you've registered with Handicraftshome.com, and those e-mails may contain data or routines that allow us to determine whether you have opened those e-mails, clicked on links in those e-mails or forwarded those e-mails to others.
We may disclose aggregate, statistics about the number of visitors to this site or number of purchases made as required by our investors. We use an independent measurement and research company to gather data regarding the visitors to this site on our behalf using cookies and code which is embedded in the site. Both the cookies and the embedded code provide statistical information about visits to pages on the site, the duration of individual page views, paths taken by visitors through the site, data on visitors' screen settings, and other general information. Handicraftshome.com uses and stores this type of information, along with that obtained from other cookies used on the site, to help it improve the services to its users.
We do not knowingly collect or store personal information from children under 13, even in aggregate. If we learn that we have done so we will endeavour to delete such personal information as soon as possible.
Except as described below, we will not sell, rent, license or transfer your personal information to any third party.
If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone. You will also be given the opportunity to receive such communications from us and selected third parties when you become a member of Handicraftshome.com.
All Handicraftshome.com members have the option to opt out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue to receive marketing from us and/or selected third parties you should opt out by visiting 'Your Details' in 'Your Account' on the Handicraftshome.com website. You can access 'Your Account' once you register and login. Or click on the "unsubscribe" link in any email communications which we or our third party partners send you.
The information that we collect from you may be transferred to, and stored at, a destination outside the region in which you live. For example, if you are located in the European Economic Area ("EEA"), your information may be transferred and stored outside of the EEA for the purposes described above. Personal information may also be processed by staff, operating outside the area in which you are located, who work for Handicraftshome.com or one of our suppliers. Such processing may, for example, be required in order to fulfil your order, process your payment details, or provide support services.
We may disclose your personal information to any of our group of companies for the purposes of processing your order or where necessary to provide any other service which you have requested. As a result, in addition to the disclosures described in Section II, if Handicraftshome.com is merged or otherwise combined or consolidated with another business, its equity is sold, or substantially all assets are acquired by a third party, in which case personal data which we hold about our customers may be transferred to the acquiring party.
Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they may have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
If you wish to verify the details you have submitted to Handicraftshome.com you may do so by contacting us via the e-mail address or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information.
Once we have verified your identity, you will be able to access and update the contact information you gave us during registration, or modify any marketing or other choices you have made when registering with our site, or opting out of participation in the site services. You may also unsubscribe from certain e-mail communications by clicking on unsubscribe links in those e-mails. Please note that even if you elect to terminate your registration with the site, we may retain your personal information for legal or other reasons. The treatment of that retained personal information will at all times be governed by this Privacy Policy.
The security and confidentiality of your information is important to us. We have implemented technical, administrative, and physical security measures to protect personal information from unauthorized access and improper use. From time to time, we review our security procedures. Despite our efforts, no security measures are perfect or impenetrable. Unfortunately, the transmission of information via the Internet is not completely secure, and we cannot guarantee the security of data transmitted to our site. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
We may amend this Privacy Policy at any time. If we amend this Privacy Policy to permit material changes in the way we collect, use, and/or share your personal information, we will notify you of these changes by sending you an e-mail at the last e-mail address that you provided to us, and/or by prominently posting notice of such amendment on the site.
Craftsmanship, At Handicrafts Home, our story begins with a simple yet profound connection to the source — the artisans ourselves. We believe in the power of direct relationships, the artisans, us and you, the customer. This direct connection is the cornerstone of our brand, ensuring that every piece we offer is not just a product but a part of a larger narrative of tradition, craftsmanship, and quality.
Founded in 2006, our journey started supplying our decor in the local market and then in 2012 we embarked on a journey to start retail by ourselves, driven by a passion for quality and innovation.
Our commitment to excellence is fueled by the valuable feedback from our customers, guiding us on a never-ending quest to improve our products and push the boundaries of design. This Customer centric approach has been instrumental in shaping our brand and our offerings.
Customer, Handicrafts Home stands ahead by eliminating the middlemen — domestic suppliers, exporters from India, and buying agencies that traditionally connect Indian exporters with the retail market. We take immense pride in crafting timeless pieces in-house in India and delivering them directly to you. This streamlined approach not only ensures the authenticity of each item but also significantly enhances its value by removing unnecessary layers from the supply chain.
Redefining the Narrative, In the market where major homeware brands excel in storytelling to justify luxury pricing, Handicrafts Home seeks to cut through the noise. While others may claim to travel the world, curate quality, and connect you with artisans at a premium, we know the reality is often different. The narrative of contributing to artisan communities at exorbitant markups is a tale too commonly told and seldom realized.
As the artisans ourselves, we witnessed the disconnect between the stories told and the support we receive in our community. This realization was the catalyst for Handicrafts Home.
Our mission is to redefine the narrative — to offer you, our valued customer, unparalleled value for your hard-earned money while genuinely contributing to and uplifting our team of artisans.
Our Promise to You, We invite you to join us on this journey, to experience the true essence of craftsmanship, and to own a piece of art that tells a story — a story of beauty, dedication, and a direct connection to the source. Thank you for choosing Handicrafts Home, where every piece is a testament to the skill and passion of the artisans who create them. Together, we're not just decorating homes; we're preserving traditions and fostering a community that values the human touch in every creation.
